Is There a Service Level Agreement?

Ising: A serviceable agreement might be, let's say that you sto in mcel and the a team that's siss to be responsible for that needs to follow up contact or disposition within 12 hours or 24 hours. That's the service level agreement. If you have various types of emcues, which i think is a really smart thing to do, then you can change that,. You'd have a different alert for a an mcuel that might be ated through the process, versus in organic, kind of like takin ther time. And this kind of goes back to lake, your original point. So weve talked a lot about jus processes, over all,