Zendusk and Customer Service - What Are the Key Mile Markers?

Zendusk was a really good example of this. If ever one remembers early zen dusk, everything about them, externally, you would have never even thought they competed with the people that competed with hem an customer service space. So i think clearly, it's what faceted how we got to where we are now, and the breakdown of some of these walls, some of these compartments.