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How to Love Criticism

Worklife with Adam Grant

00:00

Is Your Ego Kicking In?

When i have somebody tell me i did something badly, my ego kicks in. That is so wrong. How can that possibly true? At bridgewater, the thinking is that if you're exposed to feedback all the time, you get better at hearing that improving voice. Ray's suggesting he doesn't just feel less pain than the rest of us when he gets criticized. He's trained himself so that the pain signal is actually followed by a pleasure signal. Over years of seeing that negative feedback leads to positive outcomes, he seems to enjoy hearing it.

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