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How the power of handwritten notes can transform your customer relationships with David Wachs

The Business of Customer Love

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The Power of Handwritten Notes and Unconventional Customer Outreach

This chapter explores the impact of handwritten notes on customer experiences, showcasing examples from a bamboo sheet company and a survey platform CEO. It also delves into the founding story of Hand-Written, highlighting the motivation behind using handwritten notes as a more personal form of communication.

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