
Michele Hansen on Customer Interviews and Deploying Empathy
CaSE: Conversations about Software Engineering
How to Improve Your Listening Skills
M, is there any tips or tricks about how to do that? It's something that i have really had to learn a. For me, it was a big shift in the listening, to allow myself to be curious about the other person and to recognize that they enjoyed that. Like f mri studies show that the parts of the brain related to pleasure and enjoyment light up the most when somebody is talking their own experiences to some one else. And even if you don't have to use these things in your daily life, it really helps just to try them out there.
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