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19min chapter
Chris Voss | The Power Of Open Questions… Never Split The Difference
Curious Worldview Podcast
Negotiation Beyond Theory
This chapter explores the contrast between traditional negotiation theories and practical strategies drawn from real-life hostage negotiations. It emphasizes the significance of emotional intelligence, open-ended questions, and the transformative power of understanding human behavior for achieving effective outcomes. The discussion also highlights how concepts like loss aversion can reshape approaches to negotiations in various contexts.
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