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Empowering Innovation and Strategic Partnerships
In this chapter, the podcast explores how innovation is conducted internally at the organization, emphasizing the concept of GSD (Get Shit Done) and the importance of removing friction within teams. The discussion also dives into Shopify's strategic partnerships with e-commerce systems, exploring the process of weighing benefits and costs, and finding partners aligned with their mission. Additionally, the chapter explores the decision-making process between building and partnering, growth channels, the release of shop pay, and the challenges of convincing companies to switch to a new platform.