Understanding Resilience: The Interconnectedness of Individuals and Organizational Culture

HR professionals play a unique role within organisations but often find themselves in morally challenging or conflicting situations. These challenges may include balancing business needs—such as managing large-scale redundancies—while also supporting individuals through deeply personal difficulties and absorbing the emotional weight that entails. Over time, this toll can increase the risk of exhaustion, ultimately leading to burnout. Join Nigel Cassidy and this month’s guests—Amy McKeown, an award-winning health, mental health, and wellbeing strategist and consultant, and Rachel Suff, Senior Policy and Practice Adviser for Employee Relations at the CIPD—as we explore the often-hidden emotional burden of working in HR and why setting boundaries is essential for maintaining wellbeing in the profession.