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2min chapter
Sheila Heen: How to Navigate Hard Conversations
"World of DaaS"
What's the Role of Facilitator?
Sometimes i'll be asked to come in and mediate something. And what becomes pretty clear pretty quick is that at least one side, if not both sides, expects that i will render a verdict for whose right. A facilitator can really disrupt the natural patterns in a way that's much more interesting and fun. They don't even have to be a formal facilitatr as much as just be given the role. Like hadrind yout through, what would make this fun? Or put out questions for people to answer, whatever it would be an i'm sure a lot of people listeng is probably one also n like whate of the best practices of having difficult conversations with ones
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