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#427: The Excellence Dividend

The Art of Manliness

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The Power of Execution and Soft Skills

This chapter underscores the significance of execution over mere strategy in business, drawing on anecdotes including Conrad Hilton's insights into customer satisfaction. The speakers advocate for embracing excellence in the present and highlight the value of interpersonal qualities during hiring, emphasizing soft skills over technical expertise. Citing a Google study, they reveal that effective teams rely more on communication and empathy, challenging traditional views on the importance of technical skills.

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