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3min chapter
Ben Guttmann: Why Clear Messages Win and How to Design Them
Negotiate Anything
Understanding Bias and Effective Communication
This chapter explores the impact of bias in educational environments, comparing public schools with Ivy League institutions. It discusses how individuals may overcomplicate their communication to seem smarter, which can reinforce feelings of inferiority.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode