Understanding Trust: Building, Breaking, and Repairing Relationships

Trust is at the heart of all relationships, and when trust is broken, those relationships can be tremendously difficult to put back together. Peter H. Kim, who teaches at the University of Southern California’s Marshall School of Business, has written a book called "How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired." Peter is a leading authority in the field of “trust repair,” and his research has been published in the world’s top scientific journals in management and psychology.

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