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9min chapter
311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss
How to Be Awesome at Your Job
Mastering Phone Conversations
This chapter delves into effective strategies for initiating phone conversations, emphasizing the importance of asking if it's a bad time to talk. It highlights how this approach can reduce anxiety and foster trust, while also exploring the psychological effects of clarity and commitment in communication.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode