4min chapter

VUX World cover image

Conversational AI at Expedia with Molly Dickinson

VUX World

CHAPTER

Big Language Models Will Change Conversation Design

Riverside FM is not a platform that we will be continuing to use because it is ridiculous. Inevitably, large language models will change conversation design. I'm going to ask Molly when she returns, if she can return, about her thoughts on large language models. Winston: There's a lot of activity around things like chat GPT and Microsoft's rolling out open AIs into Azure. We've got kind of like a voice floor, for example, that announced AI assist which is pretty cool.

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