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Rob Khazzam, CEO at Float on Building a Culture of Urgency, Customer Obsession, and Risk Tolerance

This New Way

CHAPTER

Building a Culture of Accountability and Continuous Improvement at Uber

Exploring the integral role of accountability in Uber's culture, focusing on goal-setting, individual responsibility, and proactive approaches to performance management. The chapter delves into the speaker's insights from managing teams in various cities and the emphasis on continuous improvement and learning from challenges.

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