
What to Say to Get Your Way | Jonah Berger
Talks at Google
Cultural Nuances in Communication
This chapter examines how cultural differences influence communication styles, focusing on expressions of agreement and refusal. Through the experiences of a German journalist, it highlights the role of context and cultural background in shaping messages and perceptions. The discussion also explores strategies for communicating confidence without aggression, the impact of language models, and the subtleties of influence in everyday choices.
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