6min chapter

Engineering Culture by InfoQ cover image

Resilience and Incident Management with Vanessa Huerta Granda

Engineering Culture by InfoQ

CHAPTER

Embracing Incidents for Growth

This chapter emphasizes the value of conducting retrospectives and avoiding blame-storming to learn from incidents within an organization. It also draws parallels between incident management principles at work and parenting twins, stressing the importance of continuous learning and improvement.

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