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#1 Communication Expert: Stop Doing this… People Will Like You More | Jefferson Fisher

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CHAPTER

Mastering Communication: When to Speak Up and When to Stay Silent

This chapter focuses on the art of communication, highlighting the importance of knowing when to assert oneself and when silence can be more powerful. It draws parallels between legal cross-examination techniques and everyday conversations, emphasizing strategic questioning and emotional awareness. Listeners are encouraged to recognize their feelings and the feelings of others to foster more productive dialogues and break habitual cycles of negativity.

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