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#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
The Assertive Voice in Negotiation
The assertive voice is almost always counterproductive. It feels like getting hit in the face with a brick. For me to be more effective, especially in a negotiation, I'll need to slow down and smile. The idea is you can adopt these three voices. You can learn them. They're all learnable.
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