6min chapter

The AI in Business Podcast cover image

The Future of Customer Support in Agentic and Business Intelligence AI - with Alex Khoroshchak of CoSupport AI

The AI in Business Podcast

CHAPTER

Unlocking Enterprise Transformation Through AI in Customer Support

This chapter examines the early hurdles businesses encounter while integrating AI into customer support, stressing the importance of strategy and change management. It also illustrates how AI can transform customer service into a valuable data source that drives business decisions and enhances customer experience.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode