
Human Factors in Complex Systems with Casey Rosenthal and John Allspaw
Google SRE Prodcast
00:00
Human Factors in Technical Systems
This chapter explores the critical role of human contributions in technical systems, focusing on resilience, reliability, and sociotechnical interactions. Through discussions on industry practices and the impact of regulation, it underscores the importance of recognizing human elements in technology for better business and customer outcomes.
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