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5min chapter
Accountability & Trust in a Distributed World
Managing Up
What Do You Do When You Run Into That?
In a large organization, there's usually plenty of stuff to do and customers that you can get at least something from. But the idea of customer value is another important part of this,. i've not met an engineering team yet that could be happy if they weren't shippingSomething valuable to the people that wanted that thing. If you're missing it at any one of those levels, you're going to end up in a situation where somebody could go in and say, hey, tis, nobody's accountable for anything here andthere.
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