Navigating Labor Shortages in the Restaurant Industry

This episode contains strong language. 

Bartenders, sous chefs, wait staff — at the moment, managers in the U.S. hospitality industry are struggling to fill a range of roles at their establishments.

Managers blame pandemic unemployment benefits for the dearth of talent. Employees say that the pandemic has opened their eyes to the realities of work.

We spoke to workers and managers about why it has become so hard to get some staff back to work.

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Background reading: 

• Why is it so hard to hire right now? Experts weigh in on what’s going on in the labor market — and what companies can do to attract workers.
• The sharp rebound in hiring, especially in service industries, is widening opportunities and prompting employers to compete on pay.

For more information on today’s episode, visit nytimes.com/thedaily. Transcripts of each episode will be made available by the next workday. 

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