The Importance of a Reasonable Conversation With a Customer

NPA CEO: You can use the trending data from NPA right to share with full transparency with the customer that we all know that when 2019 rolled into 2020, the bike started on upward trend. And then next is sometimes it's just an honest conversation about when they bought the bike and what it's worth now from a professional. It's not just have a reasonable conversation. If you want to print some of the data, the trending reports, you can show that to a customer.