Generative AI in Operations: Capturing the value
McKinsey Talks Operations
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The Rapid Expansion of Generative AI: Challenges and Excitement
This chapter explores the rapid expansion of generative AI in businesses, discussing its impact on productivity and efficiency, and highlighting examples of automation, admin augmentation, and innovation. It delves into the challenges of leveraging generative AI for transformative purposes, the potential long-term value in operations, and different scenarios and outcomes that may arise in the future.
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