
#475: [INTRODUCING] New Amazon Connect Features - Making Life Easier for Customers and Agents
AWS Podcast
00:00
Amazon Connect Voice Id, Amazon Connect Wisdom, and Amazon Connect High Volume Outbound Communications
Amazon has launched three new launches to day. The first is amazon connect voice i d, the next one is amazon connected wisdom and then final one is amAmazon connect high volume outbound communications. All of these are different features and different new capabilities that we're making available to customers. And they all tie back to this idea of providing great customer experiences in an easy deuse fashion.
Transcript
Play full episode