Hiring A-Players When You’re Still Unknown | Ep 272
Build with Leila Hormozi
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Empowering Customer Service Teams
This chapter explores the challenges of leading specialized customer service teams and the importance of empowerment and training to prevent burnout. It discusses strategies for improving team dynamics and resilience, including regular check-ins and skill development. Additionally, the chapter highlights the significance of structured compensation plans and the right talent recruitment for sustainable business growth.
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