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2min chapter
Changes in Airline Marketing [Part I]: Overcoming Skill and Tech Challenges in Martech
The Diggintravel Podcast
Adapting the Customer Experience in the Airline Industry with Insider
This chapter explores the importance of adapting the customer experience in the airline industry and discusses how Insider, a marketing tool, helps create personalized digital experiences for travelers using customer data. It also highlights the Customer Journey Orchestration Tool, Architect, and mentions airlines like Singapore Airlines, Qantas, AirAsia, and Air Baltic that trust Insider.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode