Rishi Iyengar: People get focused on big names, big things, whatever. But it's actually those little things that all come together that aren't as sexy that can make the biggest difference. How do you convey subtleties in an email? Like, how do you convey these things? That seems subtle, like you don't want to be beating somebody over the head with something. So we call it implied messaging. The consumer has no choice but to fill that gap.
Rishi Rawat is the founder of Frictionless Commerce. As a world-class expert in buyer psychology and conversion optimization, Rishi has spent the past 13 years laser-focused on running marketing experiments that help eCommerce brands remove friction and massively increase sales.
In our conversation we dive into:
- Self-awareness as a superpower
- Intuition versus empirical data
- Delegation and installing your operating system into a team
- Busyness, laziness, and essentialism
- Specialization and the pursuit of excellence
- The placebo effect, gossip, and evolutionary psychology
- External and internal realities
- Consumerism and ethical marketing
- and much more...
Connect with Rishi:
Music by Kirby Johnston – check out his band Aldaraia on Spotify