9min chapter

For Starters with Alexa von Tobel  cover image

How to Be Your Customer's First Call, with Zach Reitano of Ro

For Starters with Alexa von Tobel

CHAPTER

The Impact of COVID-19 on Healthcare and Ro's Response

This chapter discusses how Ro has been affected by the pandemic and how they have utilized their technology to provide assistance during these times. They talk about the release of a COVID-specific telehealth assessment, the launch of their affordable pharmacy, and the increase in telemedicine usage for basic healthcare needs.

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