How to Be Your Customer's First Call, with Zach Reitano of Ro
For Starters with Alexa von Tobel
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The Impact of COVID-19 on Healthcare and Ro's Response
This chapter discusses how Ro has been affected by the pandemic and how they have utilized their technology to provide assistance during these times. They talk about the release of a COVID-specific telehealth assessment, the launch of their affordable pharmacy, and the increase in telemedicine usage for basic healthcare needs.
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