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Better metrics for better culture, part 2, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein
Masters of Scale
Building Around Human-Centered Metrics Is Sound Business Advice
Uber's culture problems aren't always as glaring as the Uber example. The experience with Uber was a major lesson in why building around human-centered metrics is sound business advice. When you build with only short-term shareholder gain, you may be setting your company up for a major fall down the road.
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