Navigating Mental Illness: Parents Stories cover image

S1EP13, Calling for help, Samantha Hawkins of Cobb County 911

Navigating Mental Illness: Parents Stories

CHAPTER

Handling Mental Health Crisis Calls with CARES Unit

Insightful chapter discussing the specialized CARES unit's approach to handling mental health distress calls, emphasizing the importance of location awareness, communication protocols, and cooperation to ensure safety and support for individuals in crisis. It highlights the role of trained officers in engaging with those with mental health issues, providing follow-up assistance, and prioritizing medical help rather than charges. The chapter addresses concerns of parents, stresses the significance of early intervention through 911 calls, and advocates for seeking help promptly to prevent crises.

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