Trust Is a Four-Layer Cake: Why We Can’t Avoid Uncomfortable Conversations (with Liane Davey, Author)
This New Way
How to Deal With Conflict in the Moment
If you're afraid of the dentist, flush your teeth every single day. So if you don't like conflict, your best bet is to have the flossing version and just give little feedback in the moment. If we don't do that sort of high frequency, low impact sort of flossing versions, you end up with the conflict root canal which is the big blowout.
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