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Charles Duhigg: How to Have Smarter Conversations [GREATEST HITS WEEK]

Afford Anything

CHAPTER

Navigating Communication in Conflict

This chapter explores the vital role of communication in negotiations and difficult conversations, emphasizing question-asking as a means to cultivate understanding. It examines behavioral tendencies such as control-seeking during conflicts and advocates for cooperative dialogue as a healthier alternative. Through personal anecdotes and strategies for initiating challenging discussions, the chapter highlights the importance of vulnerability and effective questioning in building meaningful connections.

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