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Smart Talks with IBM - Salesforce & IBM: Revolutionizing Experiences with Generative AI

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Collaboration between Salesforce and IBM on Generative AI

This chapter explores the collaboration between Salesforce and IBM in the field of generative AI, discussing the opportunity it presents for customer service and the impact it can have on various industries. They also highlight IBM's experience and generative AI stack for enterprise use, as well as the potential disruptions and opportunities this technology brings in the consulting industry.

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