In this chapter, they discuss their recent exploration on the Uda loop and share insights and discoveries from their conversation with Uda experts. They emphasize the continuous impact of Uda on individual and business capacity for independent action, and highlight their efforts in building better Uda loops through technology.
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Today we are talking how to optimise sociotechnical systems with Ben Ford, founder & CEO of Mission Control. The correct order is: people, process & technology. The tools are important, and we talk about specific ones in the second half of this episode, but there are rules and principles that govern how people interact, and we need to start there.
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