
John Sills on The Six Sells Podcast
The Six Sells Podcast
Seven Behaviors That Customers Want to See in Organizations
This chapter discusses the importance of being accessible, consistent, flexible, proactive, respectful, responsible, and straightforward in order to meet customer expectations. The speaker shares a frustrating personal experience to emphasize the need for organizations to prioritize human traits and provide a more helpful and personalized customer experience.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.