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Top Strategies to Prevent No-Shows & Reduce Customer Acquisition Costs - Interview w/ Lauren McAtee

Med Spa Success Strategies

CHAPTER

Navigating Credit Card Capture and Booking Strategies

This chapter examines the challenges of implementing credit card capture for online bookings in med spas, highlighting a case study of a practice that faced increased no-shows. It weighs the pros and cons of requiring deposits, suggesting that for some practices, relaxing these requirements might lead to better booking rates and lower customer acquisition costs.

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