
#AIS: The Lanby's Tandice Urban on solving healthcare's customer service problem
All-In with Chamath, Jason, Sacks & Friedberg
00:00
Intro
This chapter explores the critical issue of poor customer service in the healthcare sector, detailing frustrating patient experiences in doctor's offices. The speaker examines the root causes of these challenges and discusses potential solutions to enhance patient care and satisfaction.
Transcript
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