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4min chapter
Maximizing Referrals & Long-Term Customer Retention
Dan Kennedy's Magnetic Marketing Podcast
Enhancing Customer Retention through Personalized Onboarding Processes
This chapter explores the key role of personalized onboarding in member retention within smaller organizations, drawing on insights from the Specialized Information Publishers Association. The discussion emphasizes the effectiveness of welcome packages, onboarding calls, and tailored content to foster lasting customer relationships.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode