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S1E11 VIDEO Andy Fitzgerald on Taxonomies, Trust, and Making Sense of Organizational Chaos

Corporate Underpants

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Navigating User Experience and Stakeholder Dynamics

This chapter explores the complexities of user experience design, focusing on the challenges of addressing edge cases and defining clear success metrics. It highlights the importance of aligning stakeholder interests and creating shared objectives to improve project outcomes, using illustrative examples and a metaphorical approach. The discussion also touches on negotiation dynamics within organizations, emphasizing the need for collaboration in achieving mutually beneficial solutions.

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