A lot of my listeners are not really sure how to even get started or which processes and systems they even need to create. So can you share some top tips for creating these processes? Well, the goal is to pass what I call the off-grid test where you can be offline and your client satisfaction is still high and your profitability is still high. And we can look at it from two ways. We can either prepare them ahead of time - batch podcast episodes, batch emails to the list. Somebody in the team can manage that inbox. It also means getting your sales processes to run without you. Maybe having some evergreen funnels there where you can continue to bring income and sales in