10min chapter

The Brand Called You cover image

The Art of Decision-Making | Prof Dave J Snowden, Director & Founder, The Cynefin Centre

The Brand Called You

CHAPTER

The Evolution of SenseMaker

This chapter discusses the transformation of SenseMaker from counterterrorism to a versatile tool for customer insights and risk management. It emphasizes the integration of storytelling with data analysis to enhance decision-making and strategic foresight in complex environments.

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