Adapting Rental Strategies During COVID: Balancing Tenant Needs and Owner Protection

Aug. 13, 2025

In this episode, host Pete Neubig sits down with Derek Morton, owner and principal broker of Netgain Property Management Services, LLC, to explore how data and empathy reshape property management policies. Derek shares how he's moved away from rigid income and deposit requirements by introducing innovative deposit alternatives that protect owners and tenants. He dives into how real-world financial pressures force the industry to adapt, the potential for truly helpful resident benefit packages, and why housing stability is crucial to broader social wellbeing.