Jobs to be Done, Part 2 | Alan Klement, Author of When Coffee and Kale Compete
Dreams with Deadlines
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The Importance of One to One Feedback Loops
The environment is something outside of your service or your offering or your product. And you get signals from the product, which hopefully are positive that are helping you maintain trust with that. This kind of model thinking also helps you understand, like, maritime, but before voice of the customer,. There is no environmental goal consideration because it's like, well, buy the CD player and then I use it. It's supposed to do stuff. Right? So they would that in a previous environment, having control of the sales process was regulating it, but then as they added more people it became unregulated. The way it was designed does not help them maintain the level of knowledge about what happens when
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