PRODUCTEA with Leah, Growth & Senior Leadership cover image

47: Jeff Gothelf - OKRs, Humility, and the Real Value of Innovation in Business

PRODUCTEA with Leah, Growth & Senior Leadership

CHAPTER

Putting the Customer Front and Center: Tools, Processes, and Buzzwords

In this chapter, the speaker shares their journey from designer to consultant and emphasizes the importance of prioritizing the customer in product development. They discuss different tools and processes, debunk misconceptions, and highlight the ultimate goal of building great products for real people.

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