If you want to retain people, you have to help them ascend. Today, Leila (@LeilaHormozi) shares with us how to keep employees once hired, focusing on critical factors of employee retention: an opportunity for growth, measurable impact, fair pay, recognition, and community. She also discusses the importance of setting clear expectations, providing context, and emphasizing effective onboarding.
Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.
Timestamps:
(2:33) - Three pillars to training: context, expectations, onboarding.
(9:14) - Five pillars of retention and ascension for employees.
(12:01) - Have an employee growth plan for retention.
(14:13) - Feedback to know what good looks like in training.
(23:46) - Recognition: four ways to recognize people based on milestones.
(25:21) - Create community within employee and client base for retention.
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