Bert: I am blown away by her ability to sound authentic and sincere. Who's a communicator that you admire? And why i've been referencing opera winfree a lot days. If you were to capture the best communication advice you've ever received as a five to seven word presentation slide title, what would that advice be? Bert: It's not what you want to say, it's what they need to hear.
Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.
In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.
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