SaaStr 428: How to Execute a Winning Self-Service Strategy with Naomi Rozenfeld, VP of Revenue @ Wix Answers, and Amelia Ibarra, SVP & GM @ SaaStr
The Official SaaStr Podcast: SaaS | Founders | Investors
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Emphasizing Customer Support in Startup Strategy
Exploring the proactive approach to customer support in startups and the vital role it plays in shaping a company's success and growth. Insights shared on the necessity of understanding and incorporating the voice of the customer from the outset of the entrepreneurial journey.
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