7min chapter

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FBI Hostage Negotiator: The Art Of Negotiating To Get Everything You Want | Chris Voss

BigDeal

CHAPTER

The Power of Human Touch and Empathy

This chapter explores the vital role of human touch in the growth of preemie babies while highlighting the nuances of empathy versus sympathy. It discusses tactical empathy's importance in navigating complex human interactions, emphasizing curiosity as a key tool for effective communication.

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